Warranty

Your SM Tek Group Products are covered by a limited product warranty (Limited Warranty) for the 1-year period following the original date of purchase (Warranty Period). If a substantial defect in material or workmanship arises with your SM Tek Group Product, and a valid warranty claim is received by SM Tek Group within the Warranty Period, you will be entitled to a replacement of the product purchased or a similar product (depending on availability).

This Limited Warranty is non-transferable and covers only the original end purchaser of the applicable SM Tek Group Product. Proof of purchase in the form of the original purchase receipt or packaging slip is required for warranty validation and service. Warranty claims must be made directly to SM Tek Group. SM Tek Group reserves the right to inspect the product and determine whether it is defective in materials or workmanship. If we find that the product is defective, we shall at no charge to you repair or replace the product at our discretion, and return the product to you. You are responsible for shipping costs to SM Tek Group but there is no charge for the inspection or the return postage within the United States. This warranty does not cover damages resulting from accidental drops, misuse, abuse, tampering, modification, or breakage due to improper care.

SM Tek Group is not responsible for damages resulting from any breach of warranty including but not limited to loss of use, loss of revenue, and loss of anticipated profits. SM Tek Group warranties do not cover any third party devices or the personal property of any consumer (includes smartphones, tablets & computers). Any alteration, change, modification, or repair (other than replacement of a replaceable component) made to the product by a party other than SM Tek Group or authorized service providers will void this warranty.

SM TEK GROUP WARRANTIES AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. SM TEK GROUP SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANT-ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF THE LAW PROHIBITS SM TEK GROUP FROM DISCLAIMING IMPLIED WARRANTIES OR WARRANTIES OF MERCHANT-ABILITY, ALL SUCH WARRANTIES ARE LIMITED TO THE DURATION REFERRED TO HITHERTO.

EXCLUSIONS AND LIMITATIONS

This Limited Warranty does not cover any SM Tek Group Product purchased through non-authorized dealers and/or online auction websites. Non-authorized dealer receipts and/or online sales auction confirmations are NOT accepted for warranty verification.

This Limited Warranty applies only to the SM Tek Group Product. The Limited Warranty does not extend to or otherwise apply to any non SM Tek Group Product, even if packaged or sold with the SM Tek Group Product. This Limited Warranty applies only to the normal use of the covered SM Tek Group Product, normal wear and tear excepted, in accordance with the written use instructions provided with the SM Tek Group Product. This Limited Warranty does not apply to damage to the SM Tek Group Product caused by accident, abuse, misuse, use for any purpose other than its intended purpose, acts of God, or any alteration or modification of the SM Tek Group Product.

OBTAINING WARRANTY SERVICE

To make a warranty claim please contact our customer support team at cs@smtekgroup.com

TECHNICAL SUPPORT

Please do not attempt to fix the product by yourself. If you are experiencing any problems with the product, please do not return it to the store you bought it from. You can contact our technical support representatives and they will assist you with any questions you might have. cs@smtekgroup.com